Compliances

At K & D Contract Cleaners, we understand that reliability isn’t just about doing a great job - it’s about working safely, responsibly, and in full compliance with industry standards.

We are committed to maintaining high standards of health & safety, environmental responsibility, and professional conduct across every project, from individual properties to large contract work.

Health & Safety Commitment

We operate in line with UK health and safety legislation and best practice guidance to ensure the safety of our team, clients, and property occupants.

Our approach includes:

  • Safe systems of work for all cleaning activities
  • Ongoing risk awareness and hazard identification
  • Appropriate training and supervision
  • Use of professional equipment and PPE
  • Incident reporting procedures

We aim to minimise risk while delivering efficient, high-quality cleaning services.

Risk Assessments & Method Statements (RAMS)

Risk Assessments and Method Statements are available for all works where required.

These outline:

  • Scope of work
  • Hazard identification
  • Control measures
  • Safe working procedures
  • Equipment and chemicals used

RAMS documentation can be provided prior to commencement of works on request.

COSHH (Control of Substances Hazardous to Health)

We follow COSHH regulations when using cleaning products and chemicals.

This includes:

  • Safe storage and handling of cleaning substances
  • Product data sheets available
  • Staff awareness of safe usage
  • Appropriate dilution and application methods
  • Minimising environmental impact

Only professional-grade products are used in accordance with manufacturer guidance.

Insurance

We maintain appropriate insurance cover for the services we provide.

Public Liability Insurance — £5M

Proof of insurance can be provided upon request.

PPE (Personal Protective Equipment)

Our team uses appropriate PPE depending on the task being carried out, including:

  • Gloves
  • Protective footwear
  • Eye protection where required
  • Masks/respiratory protection where appropriate

This ensures safe working practices and protection for both staff and clients.

Safe Handling of Sharps & Unknown Waste

If potentially hazardous materials are encountered (such as sharps or toxic waste - inc. asbestos), work will pause and the client will be notified.

We can coordinate specialist licensed contractors where necessary to ensure safe and compliant removal.

Environmental Responsibility

We aim to reduce environmental impact wherever possible by:

  • Using products responsibly
  • Avoiding unnecessary waste
  • Recycling where appropriate
  • Responsible disposal methods

Data Protection & Confidentiality

We respect client confidentiality and handle all information responsibly.

  • Client information is used only for service delivery
  • Keys/access codes handled securely
  • No sharing of property details without permission
  • We operate in accordance with UK GDPR principles.

Secure Key Handling & Property Access

We understand the importance of security when working in empty or managed properties.

Our procedures include:

  • Secure key collection and return processes
  • Clear access instructions
  • Property secured on completion
  • Immediate reporting of any concerns

Equality & Professional Conduct

We are committed to providing services fairly and respectfully to all clients, without discrimination, and maintaining professional conduct at all times.

Compliance Documentation Available on Request

We can provide a compliance pack including:

Insurance certificates

Risk assessments

COSHH information

Method statements

Health & safety policy summary

👉 Contact us to request our compliance pack.

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